Quality Control

Independent checks at every stage of the project cycle.

We at Neotrends Research Africa take rigorous quality control measures into consideration at every stage of the project cycle to ensure accurate, high-quality data as the end outcome.

Towards this end, we have established an independent quality control team that works in parallel with all teams — client liaison, scripting, field and data processing — and audits all projects against each team’s key quality control procedures. The outcome is a report that helps strengthen our internal systems.

Our quality controls are broadly enshrined in all the stages of the services we provide, notably:

  • Pre-data collection
  • Data collection
  • Post-data collection
  • Data processing — tabulation & analysis
  • Charting
  • Mobile and online panels

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